With the increase of mobile browsing, users are using their phones less and less through the social networks. So if you need to communicate with your client in a meaningful way it’s important for them not only to see what messages are being sent out but also to know when they receive them. Businesses like yours can connect with their clients easily by texts. You don’t have to be worried about spam because you can chat live on Hangouts. Anyone can be connected all day long.
You have it right. You can change an existing business phone line to a version that can be converted into text. This allows both customers and employees to communicate more effectively. It also helps reduce employee use of their phones. Employees are able to easily forward calls or message without worrying about accuracy.
What is Landline Texting?
If you have a business phone number, you can send text messages to customers. Though it may appear as if the only method of communication with your customers is via either phone or email, there are many other options. Software that allows business to text messages can allow messages via SMS (Short Message Service). They will receive your messages via any landline time of the day for as long as they have access areas within the area code.
Can customers text my landline?
The customers can’t text your landline However, they can send messages to the number that is associated with it. This is due to the fact that you’ve created a business-specific texting application that supports this feature! It’s another method to convert more leads and increasing revenue and reducing time organizing paperwork. You can send invoices or sales notices via email rather than making calls to people in town.
The people love the convenience of texting and the amount of prospects who contact you via text is on the rise. This allows them to reach you whenever they’re on their way or just need some immediate advice. Although it may seem like a minor thing providing your contact details available via this form allows more potential customers to search for what they are interested in the most. This can increase conversion rates for all marketing efforts targeted to the people who use this form.
Why should you make use of your business line to send texts to customers?
1. Creates a team email
The company line or the team’s email address is an open chat room, where everyone can have a conversation. The platform makes it simple for everyone to see all of the details, and lets customers to message their order “Your order is ready for pickup”.
2. Tracks outgoing and inbound text messages
Tracking text messages from a single line lets you understand what’s going across both sides of a conversation. Employees can be sure that they are respectful to customers and use messages that are approved by the company to eliminate any confusion. The discussion also serves as an audit log so that you can ensure that there aren’t any problems or issues later on.
Text messages are an excellent method to communicate with your customers seeking information about what you offer. It is possible to keep them informed with the latest news on a regular basis and also check how many people have been asking questions specifically so that it will help determine your marketing strategy for the future.
For more information, click concierge business texting service